Privacy Policy & SMS Terms

A Wesco Septic respects your privacy. This Privacy Policy and SMS Terms and Conditions explain how we collect, use, and protect customer information when you contact us, submit a form, schedule service, request an estimate, or communicate with our company.

Information We Collect

When you contact A Wesco Septic, we may collect information such as your name, phone number, email address, service address, billing information, appointment details, service history, and information related to your septic system or service request.

We may collect this information when you call us, submit a website form, schedule an appointment, request an estimate, communicate with our office, or use our services.

How We Use Your Information

A Wesco Septic may use your information to:

• Schedule septic pumping, inspections, repairs, maintenance, and emergency services.
• Respond to service requests, estimates, questions, and customer support needs.
• Send appointment reminders, arrival updates, service updates, account notifications, invoices, review requests, maintenance reminders, and other service-related communications.
• Send marketing or promotional messages, such as coupons, seasonal offers, service reminders, or special promotions, when permitted by law and with proper consent.
• Maintain business records, process payments, improve our services, and comply with applicable legal or regulatory requirements.

How We Share Information

A Wesco Septic does not sell customer personal information, phone numbers, or SMS consent information.

We may share customer information with trusted service providers or business systems that help us operate our company, including scheduling software, customer communication platforms, payment processors, website providers, marketing platforms, and other vendors used to provide service and support our business operations.

These service providers are only permitted to use customer information as needed to perform services for A Wesco Septic.

Mobile opt-in information and text message consent will not be shared with third parties or affiliates for their marketing or promotional purposes.

Text Message Consent Disclosure

By checking the box on our website form and providing your phone number, you agree to receive text messages from A Wesco Septic at the number provided. Messages may include appointment reminders, arrival updates, service updates, account notifications, estimates, invoices, maintenance reminders, review requests, and marketing or promotional messages such as sales, coupons, seasonal deals, and special offers.

Message and data rates may apply. Message frequency may vary.

You may opt out of text messages at any time by replying STOP. For help, reply HELP or contact A Wesco Septic directly at (360) 668-6561 or info@awescoseptic.com.

Consent to receive text messages is not required as a condition of purchase.

SMS Terms and Conditions

By opting in to receive text messages from A Wesco Septic, you agree to receive recurring text messages related to your service requests, appointments, estimates, inspections, repairs, maintenance, account notifications, billing, review requests, and promotional offers.

Message frequency may vary depending on your service activity and communication preferences. Message and data rates may apply.

You can cancel text message communications at any time by replying STOP. After you reply STOP, you may receive a final confirmation message confirming that you have been unsubscribed. After that, you will no longer receive text messages from A Wesco Septic unless you opt in again.

For assistance, reply HELP or contact us at (360) 668-6561 or info@awescoseptic.com.

A Wesco Septic is not responsible for delayed or undelivered messages. Wireless carriers are not liable for delayed or undelivered messages.

Security and Retention

A Wesco Septic takes reasonable steps to protect customer information from unauthorized access, misuse, or disclosure. However, no method of electronic storage, website transmission, email, or text communication is completely secure.

We retain customer information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, resolve disputes, and support our business operations.

Third-Party Links and Services

Our website or communications may include links to third-party websites or services. A Wesco Septic is not responsible for the privacy practices, policies, or content of third-party websites.

Your Choices

You may contact A Wesco Septic to update your contact information, ask questions about your information, or request that we stop sending certain communications.

You may opt out of marketing text messages at any time by replying STOP. You may also contact us directly at (360) 668-6561 or info@awescoseptic.com.

Contact Us

If you have questions about this Privacy Policy or SMS Terms and Conditions, please contact us:

A Wesco Septic
(360) 668-6561
info@awescoseptic.com